The informational practice of the users of an information system from a comprehensive perspective

Authors

  • Ana Luisa de Vasconcelos Terto Universidade Federal de Minas Gerais – UFMG
  • Adriana Bogliolo Sirihal Duarte Universidade Federal de Minas Gerais – UFMG

DOI:

https://doi.org/10.5195/biblios.2014.140

Keywords:

User studies, Information practices, Social phenomenology, Usability, Sistema de Informação da Extensão da Universidade Federal de Minas Gerais, SIEX/UFMG

Abstract

Objective. This research is characterized as a study of users of the Sistema de Informação da Extensão da Universidade Federal de Minas Gerais (SIEX/UFMG). The general objective of the study is to investigate the information practices of users of the system, covering both the behavioral aspects of their users and the operational aspects of the system. Method. The theory is based on (i) information behavior - approaching this research studies the social approach -, (ii) social phenomenology - seeking to understand users informational practices - and (iii) usability - to verify users perception in relation to the system. Instead of assigning reasons for the users information behavior of users, we search to understand their motivations and perceptions. Therefore, we tried to enter the universe of users by writing in-depth semi-structured interviews to collect data. Results. The research generated good comprehensive and descriptive results, bringing relevant considerations about SIEX/UFMG and extension at the University. Conclusions. The survey revealed that the use of SIEX / UFMG goes beyond its basic functions and allows us to understand the users' perception regarding the university extension.

Author Biographies

Ana Luisa de Vasconcelos Terto, Universidade Federal de Minas Gerais – UFMG

Mestre em Ciência da Informação. Secretária Executiva na Universidade Federal de Minas Gerais. Escola de Ciência da Informação.

Adriana Bogliolo Sirihal Duarte, Universidade Federal de Minas Gerais – UFMG

Doutora em Ciência da Informação. Professora Associada na Universidade Federal de Minas Gerais. Departamento de Teoria e Gestão da Informação. Escola de Ciência da Informação.

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Published

2015-02-16

How to Cite

Terto, A. L. de V., & Sirihal Duarte, A. B. (2015). The informational practice of the users of an information system from a comprehensive perspective. Biblios Journal of Librarianship and Information Science, (54), 51–70. https://doi.org/10.5195/biblios.2014.140

Issue

No. 54 (2014)

Section

Case report

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