Evaluating Interaction in Institutional Forums

a case study of Ibict and Its supported technologies

Authors

DOI:

https://doi.org/10.5195/biblios.2025.1251

Keywords:

Discussion forums, Ibict, Open technologies, Digital interaction, Webometrics

Abstract

Objective. This study analyzes the evolution of digital interactions within the Forum of the Brazilian Institute of Information in Science and Technology (Ibict), highlighting its value as a tool for knowledge sharing and collaborative problem-solving. User behavior, response effectiveness, popular topics, and informational gaps were assessed. Method. A mixed-methods approach was used, with an emphasis on web metrics. Data were collected between 2020 and 2023. Results. Findings show that active moderation led to faster responses, higher engagement during peak periods, and renewed activity in 2023. Conclusions. The
Ibict Forum is a strategic space for technical support and collaborative knowledge-building, particularly in the context of open technologies.

Author Biographies

Bernardo Dionízio Vechi, Instituto Brasileiro de Informação em Ciência e Tecnologia (Ibict)

Bachelor's degree in Library Science from the University of Brasília (UnB). Librarian and researcher at the Brazilian Institute of Information in Science and Technology (Ibict), working in scientific publishing, metadata, information systems, Open Science, and technical training in the use of the Open Journal Systems (OJS) platform.

Diego José Macêdo, Instituto Brasileiro de Informação em Ciência e Tecnologia (Ibict)

Master's degree in Information Science from the University of Brasilia. Bachelor's degree in Information Systems from the Catholic University of Brasilia. Currently a technologist at the Brazilian Institute of Information in Science and Technology (Ibict).

Milton Shintaku, Instituto Brasileiro de Informação em Ciência e Tecnologia (Ibict)

PhD in Information Science from the University of Brasília. Coordinator of Information Technology (Cotec) at the Brazilian Institute of Information in Science and Technology (Ibict).

References

Benbunan-Fich, R., & Hiltz, S. R. (1999). Impacts of asynchronous learning networks on individual and group problem solving: A field experiment. Group Decision and Negotiation, 8, 409–426. https://doi.org/10.1023/A:1008669710763

Bicalho, R. N. M., & Oliveira, M. C. S. L. (2012). O processo dialógico de construção do conhecimento em fóruns de discussão. Interface: Comunicação, Saúde, Educação, 16, 469–484. https://doi.org/10.1590/S1414-32832012005000028

Brasil. (2011). Lei n. 12.527, de 18 de novembro de 2011. Regula o acesso a informações previsto no inciso XXXIII do art. 5º. Diário Oficial da União. https://www.planalto.gov.br/ccivil_03/_ato2011-2014/2011/lei/l12527.htm

Creswell, J. W. (2007). Projeto de pesquisa: método qualitativo, quantitativo e misto (2ª ed.). Artmed.

Funo, L. B. A., Elstermann, A.-K., & Souza, M. G. (2015). Fóruns no ambiente Teleduc: Reflexões sobre o papel dos mediadores e estratégias de gerenciamento de debates. Revista Brasileira de Linguística Aplicada, 15, 31–59. https://doi.org/10.1590/1984-639820156120

Garrison, D. R., Anderson, T., & Archer, W. (1999). Critical inquiry in a text-based environment: Computer conferencing in higher education. The Internet and Higher Education, 2(2–3), 87–105. https://doi.org/10.1016/S1096-7516(00)00016-6

Gouveia, F. C. (2013). Altmetria: Métricas de produção científica para além das citações. Liinc em Revista, 9(1). https://doi.org/10.18617/liinc.v9i1.569

Harnad, S., Carr, L., Brody, T., & Swan, A. (2004). The access/impact problem and the green and gold roads to open access. Serials Review, 30(4), 310–314. https://doi.org/10.1016/j.serrev.2004.09.013

Kovanović, V., Joksimović, S., Gašević, D., Siemens, G., & Hatala, M. (2015). Analytics of communities of inquiry: Effects of learning technology use on cognitive presence in asynchronous online discussions. The Internet and Higher Education, 27, 74–89. https://doi.org/10.1016/j.iheduc.2015.06.002

Macedo, D., Shintaku, M., & Saldanha, G. S. (2013). Biblioteca Digital Brasileira de Teses e Dissertações: Dez anos de interoperabilidade [pôster]. In 4ª Conferência Luso-Brasileira sobre Acesso Aberto. Universidade de São Paulo.

Miki, H. (1989). Micro-ISIS: Uma ferramenta para o gerenciamento de bases de dados bibliográficas. Ciência da Informação, 18(1). https://doi.org/10.18225/ci.inf.v18i1.317

Oddone, N. E., Shintaku, M., & Saldanha, G. S. (2023). Lydia de Queiroz Sambaquy: 1954 a 1965. In D. A. P. Cunha (Org.), Ibict 70 anos: Um resgate histórico daqueles que fizeram o instituto (pp. 18–32). Ibict. https://doi.org/10.22477/9786589167457.cap1

Rossetti, A. G., & Morales, A. B. T. (2007). O papel das tecnologias da informação na gestão do conhecimento. Ciência da Informação, 36(1), 124–135. https://doi.org/10.18225/ci.inf.v36i1.1191

Stuart, D. (2014). Web metrics for library and information professionals. Facet Publishing.

Triska, R., & Café, L. (2001). Arquivos abertos: Subprojeto da Biblioteca Digital Brasileira. Ciência da Informação, 30(3), 92–96. https://doi.org/10.18225/ci.inf.v30i3.917

Wenger, E., McDermott, R. A., & Snyder, W. (2002). Cultivating communities of practice: A guide to managing knowledge. Harvard Business School Press.

Zhou, Y., Cai, D., Lian, X., Fan, W., & Ma, W. (2009). Routing questions to the right users in online communities. In 2009 IEEE 25th International Conference on Data Engineering (pp. 135–175). IEEE. https://doi.org/10.1109/ICDE.2009.44

Downloads

Published

2025-12-19

How to Cite

Vechi, B. D., Macêdo, D. J., & Shintaku, M. (2025). Evaluating Interaction in Institutional Forums: a case study of Ibict and Its supported technologies. Biblios Journal of Librarianship and Information Science, (esp.), e021. https://doi.org/10.5195/biblios.2025.1251

Issue

No. esp. (2025)

Section

Original

License

Copyright (c) 2025 Bernardo Dionízio Vechi, Diego José Macêdo, Milton Shintaku

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors who publish with this journal agree to the following terms:

  1. The Author retains copyright in the Work, where the term “Work” shall include all digital objects that may result in subsequent electronic publication or distribution.
  2. Upon acceptance of the Work, the author shall grant to the Publisher the right of first publication of the Work.
  3. The Author shall grant to the Publisher and its agents the nonexclusive perpetual right and license to publish, archive, and make accessible the Work in whole or in part in all forms of media now or hereafter known under a Creative Commons Attribution 4.0 International License or its equivalent, which, for the avoidance of doubt, allows others to copy, distribute, and transmit the Work under the following conditions:
    1. Attribution—other users must attribute the Work in the manner specified by the author as indicated on the journal Web site;
    with the understanding that the above condition can be waived with permission from the Author and that where the Work or any of its elements is in the public domain under applicable law, that status is in no way affected by the license.
  4. The Author is able to enter into separate, additional contractual arrangements for the nonexclusive distribution of the journal's published version of the Work (e.g., post it to an institutional repository or publish it in a book), as long as there is provided in the document an acknowledgement of its initial publication in this journal.
  5. Authors are permitted and encouraged to post online a prepublication manuscript (but not the Publisher’s final formatted PDF version of the Work) in institutional repositories or on their Websites prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work. Any such posting made before acceptance and publication of the Work shall be updated upon publication to include a reference to the Publisher-assigned DOI (Digital Object Identifier) and a link to the online abstract for the final published Work in the Journal.
  6. Upon Publisher’s request, the Author agrees to furnish promptly to Publisher, at the Author’s own expense, written evidence of the permissions, licenses, and consents for use of third-party material included within the Work, except as determined by Publisher to be covered by the principles of Fair Use.
  7. The Author represents and warrants that:
    1. the Work is the Author’s original work;
    2. the Author has not transferred, and will not transfer, exclusive rights in the Work to any third party;
    3. the Work is not pending review or under consideration by another publisher;
    4. the Work has not previously been published;
    5. the Work contains no misrepresentation or infringement of the Work or property of other authors or third parties; and
    6. the Work contains no libel, invasion of privacy, or other unlawful matter.
  8. The Author agrees to indemnify and hold Publisher harmless from Author’s breach of the representations and warranties contained in Paragraph 6 above, as well as any claim or proceeding relating to Publisher’s use and publication of any content contained in the Work, including third-party content.

Revised 7/16/2018. Revision Description: Removed outdated link.