Marketing Metrics as a Tool for Analyzing Scientific Production
DOI:
https://doi.org/10.5195/biblios.2025.1290Keywords:
marketing metrics, metric studies of information, AIDA model, informetric studiesAbstract
Objective. This research aims to explore the application of Visualization Metrics as a tool to understand the dispersion and impact of scientific production, using an adaptation of the AIDA Model to map the stages of Viewing, Downloading, and Citing scientific documents. Method. The study employs an exploratory approach, using data on views, downloads, and citations of scientific articles obtained from the SciELO database. The adaptation of the AIDA Model was applied to analyze user behavior in three main stages: Viewing, Downloading, and Citing. In addition, retention calculations were performed to assess the effectiveness of each stage in the user journey. Results. The findings indicate a significant variation in viewing and download metrics over the years, with particular emphasis on 2018, which showed a notable discrepancy between views and downloads. The retention calculation revealed that most users who view a document do not download it, and those who do are mostly Master’s and Undergraduate students. These results suggest the need for more targeted dissemination strategies to increase retention and the eventual citation of documents. Conclusions. Visualization Metrics, when analyzed in conjunction with the AIDA Model, provide a detailed understanding of user behavior regarding scientific documents. This study highlights the importance of employing these metrics to optimize scientific dissemination strategies, enhance the visibility of articles, and thus strengthen their academic impact.
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