Documentary flow between administrative areas of a bank: an approach from the analysis of networks (SNA)

Authors

  • Juan Bernardo Montoya Mogollón Universidade Estadual Paulista Júlio de Mesquita Filho - UNESP http://orcid.org/0000-0001-6697-2986
  • Telma Campanha de Carvalho Madio Universidade Estadual Paulista Júlio de Mesquita Filho - UNESP

DOI:

https://doi.org/10.5195/biblios.2016.278

Keywords:

Social network analyses, Companies, Social capital, Information dissemination, Records management, Degree centrality, Closeness centrality, Betweenness centrality

Abstract

This paper analyses twelve administrative departments in a bank and their relationships in documentaries terms (flows). The study was developed by a research unit applying Social Network Analysis (SNA). The objetive of this research was identify the relationship ways between these areas , highlighting their strengths and / or weaknesses , and their relations with others areas in the organization. Finally, this analysis tries to offer the opportunity to understand how actors relate within an organization, to project possible solutions in terms of relationships and documentary dissemination, an activity with visible difficulties still today.

Author Biographies

Juan Bernardo Montoya Mogollón, Universidade Estadual Paulista Júlio de Mesquita Filho - UNESP

Profesional formado en historia de la Universidad del Valle, con experiencia en elaboración y aplicación de tablas de retención documental en empresas colombianas. Maestrante de Ciencias de la Información en la Universidade Estadual Paulista - UNESP.

Telma Campanha de Carvalho Madio, Universidade Estadual Paulista Júlio de Mesquita Filho - UNESP

Posee graduación en Historia por la Pontifícia Universidade Católica de São Paulo (1985), especialización en Archivos por el IEB/USP (1988), máster en Historia por la Pontifícia Universidade Católica de São Paulo (1999) y doctorado en Ciencias de la Comunicación por la Universidade de São Paulo (2005). Actualmente es profesora asistente de la Universidade Estadual Paulista Júlio de Mesquita Filho - UNESP, en el Departamento de Ciência da Informação de la Faculdade de Filosofia e Ciências - Campus Marília, administrando disciplinas en la graduación y en el posgrado. Coordinadora del Laboratório de Conservação, desde 2006. En diversos periodos coordinadora del curso de Arquivologia y actualmente miembro titular del Conselho de Curso e Departamental. Miembro de la Comissão de Avaliação Documental e Acesso/CADA de la UNESP. Actua en las líneas de investigación producción, organización de la información y gestión de la información, con los temas: organización e identificación archivística, fotografía, acervos audiovisuales, conservación preventiva e Historia Contemporánea de Brasil.

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Published

2016-03-29

How to Cite

Montoya Mogollón, J. B., & Carvalho Madio, T. C. de. (2016). Documentary flow between administrative areas of a bank: an approach from the analysis of networks (SNA). Biblios Journal of Librarianship and Information Science, (62), 46–62. https://doi.org/10.5195/biblios.2016.278

Issue

No. 62 (2016)

Section

Original

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