Transforming Cataloging Practices in University Libraries
Evaluating the Use of ChatGPT for Technical Processing at the PUCRS’ Main Library
DOI:
https://doi.org/10.5195/biblios.2024.1168Keywords:
Technical processing, Cataloging, ChatGPT, University library, Irmão José Otão Main Library, Artificial Intelligence (AI)Abstract
Objective. Cataloging, one of the foundations of librarianship, is the action of representing an item through description. Through this activity, the librarian organizes knowledge through classification and establishes relationships through indexed subjects. In university libraries, this technical process has to be updated, as advances in technology directly influence the librarian's work. The aim of this study is to analyze the use of the ChatGPT tool version 3.5 for the technical processing (cataloguing, indexing and classification) of materials in the Information Processing Sector of the Irmão José Otão Central Library at PUCRS. The literature review deals with the representation of information, Artificial Intelligence (AI) modalities, the origin and characteristics of ChatGPT, the possibility of using a chatbot for technical processing and the ethical issues surrounding the tool.
Method. This is an exploratory study that presents a bibliographic survey of theoretical references on the themes of AI, cataloging and libraries and an experience report on the tests carried out by the Information Processing Sector of the PUCRS Library. The experience report of the tests carried out shows the analysis of the use of ChatGPT in cataloging, indexing and classification.
Results. The tests carried out show that ChatGPT can be used to support activities related to technical processing, such as indexing and classification. In data description, although the tool can be useful for libraries that use AACR2 as their cataloging code, description in RDA needs to be improved by training the chatbot with MARC21 fields for RDA.
Conclusions. With further development and improvement, ChatGPT has the potential to assist information professionals and facilitate the discovery of library collections. However, it is essential to be aware of the weaknesses and pitfalls that the tool can present. Critical evaluation by qualified professionals will be key to interpreting the information generated by the tool.
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