Pergamum System in the process of decision making

Authors

  • Fabio Assis Pinho
  • Lílian Lima de Siqueira Melo

DOI:

https://doi.org/10.5195/biblios.2011.17

Keywords:

Case studies, Information systems, Decision making, Pergamum system, Central Library of Federal University of Pernambuco, Brasil

Abstract

Objective. This research, about the Pergamum system as a tool for helping decision process at the Central Library of UFPE, aimed to evaluate how the system operates within the decision making in acquisition, organization of information, administration and user support. It is an exploratory case study, with an universe of 20 librarians. Method. The method used was based on an exploratory approach using the questionnaire as a tool to collect data, processed by qualitative and quantitative analysis. Results. The results showed that the majority of respondents apply the information from Pergamum in supporting decision making and believe that the system supports all stages in the decision process, from the identification of problems to their possible solution. Some modules of Pergamum used to support decisions are: the search, reports and internet. The professionals consider the software interface friendly, feel satisfied, but they indicate points where the system must improve to support the activities. Conclusions. It was concluded that this research contributes to the literature of the area, as long as the information systems support the decision making processes of an information unit, improve the execution of activities, support the administrative solutions and increase the quality of services provided.

Author Biographies

Fabio Assis Pinho

Bacharel em Biblioteconomia e Ciência da Informação pela Universidade Federal de São Carlos (Brasil). Mestre e Doutor em Ciência da Informação pela Universidade Estadual Paulista – UNESP – Campus de Marília/SP (Brasil). Professor Adjunto do Departamento de Ciência da Informação da Universidade Federal de Pernambuco (Brasil). Docente dos Cursos de Graduação em Biblioteconomia e Gestão da Informação e do Programa de Pós-Graduação (Mestrado) em Ciência da Informação.

Lílian Lima de Siqueira Melo

Bacharel em Biblioteconomia pela Universidade Federal de Pernambuco (Brasil). Mestranda em Gestão Pública e Especialista em Gestão e Tecnologia da Informação pela Universidade Federal de Pernambuco (Brasil). Bibliotecária da referida universidade.

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Published

2011-08-15

How to Cite

Assis Pinho, F., & de Siqueira Melo, L. L. (2011). Pergamum System in the process of decision making. Biblios Journal of Librarianship and Information Science, (43), 33–42. https://doi.org/10.5195/biblios.2011.17

Issue

No. 43 (2011)

Section

Case report

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