Functions of the informative documentation in external communication of the press offices

Authors

  • Juan Francisco Torregrosa Carmona Universidad Rey Juan Carlos - URCJ

DOI:

https://doi.org/10.5195/biblios.2014.199

Keywords:

Documentation, Communication offices, Public relations

Abstract

The documentation plays a key role day by day in the communication offices of companies and institutions. Beyond it, when situations of crisis occur, the capacity of response of the organization depends of having to a great extensive a suitable planning and a documentary professional management. This piece of work revises the functions of the above mentioned documentation, expressed in the formats and the usual channels of diffusion of information both external spectators, across the mass media, and in the heart of the own entities whose image tries to look care. Over the years the influence of the press offices within the media has been increasing at the expense of the own informative production. The relative ease with which companies and institutions impose their speech through press releases and other resources threatens the exclusivity and quality of the sources in the result of journalistic work offered to citizens.

Author Biography

Juan Francisco Torregrosa Carmona, Universidad Rey Juan Carlos - URCJ

Es profesor titular del área de conocimiento de Periodismo en la Universidad Rey Juan Carlos, en la que trabaja desde 2004 a tiempo completo. Doctor por la Complutense (Ciencias de la Información, sobresaliente cum laude por unanimidad), donde fue personal docente e investigador. Licenciado en Periodismo y Licenciado en Derecho. Entre 1996 y 2004, trabajó como periodista y documentalista en medios de comunicación públicos y privados, y en la Administración Pública. Ha impartido clase en programas de doctorado y en títulos de máster de la Agencia EFE, Radio Televisión Española (RTVE) y otras instituciones y universidades tanto españolas como internacionales. Dentro de estas últimas ha sido conferenciante e investigador invitado en varios países de Europa, América y Asia (Waseda, en Tokio, y Beijing Language and Culture University (BLCU), de Pekín, entre otras).

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Published

2015-05-07

How to Cite

Torregrosa Carmona, J. F. (2015). Functions of the informative documentation in external communication of the press offices. Biblios Journal of Librarianship and Information Science, (57), 67–76. https://doi.org/10.5195/biblios.2014.199

Issue

No. 57 (2014)

Section

Review

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