Evaluating informational behaviour of users of the page “com açucar, com afeto” on Facebook
DOI:
https://doi.org/10.5195/biblios.2016.282Keywords:
Facebook, Information behavior, Wilson modelAbstract
This research presents the evaluation of information behaviour of users in the page “Com Açucar, Com Afeto” on Facebook. This page is focused on Brazilian popular music (MPB) and the interaction between the users occurs through Facebook posts. To identify the information behaviour of the users in this page, we had assessed a total of 120 posts and elements such as "like", "share" and “comments” from each one of these posts in one-day interval and also we had interviewed 15 users to collect data about information needs on the page. The data collection was based on the qualitative method netnography from the analysis of user behaviour and we conducted interviews to collect complementary data. The collected data were analyzed based on the information behavior model developed by Tom Wilson. The results show that users looking for the group to meet cognitive and psychological information needs enabled by music and this behaviour are augmented when they belong to social groups (network).References
BARROS, C. Representação da informação musical: subsídios para recuperação da informação em registros sonoros e partituras no contexto educacional e de pesquisa. Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação, v. 17, n. 35, 2012.
BIRCH, N. Birth of the Backyard Business: The Impact of Technology on Creative Industries. GRIN, Verlag. 2014.
BRITTAIN, J. M. Information and its users: A review with special reference to the social sciences. NewYork, Wiley-Interscience. 1970.
CASE, D. Looking for information: A survey of research on information seeking, needs, and behavior, 3rd ed. Bingley: Emerald Publishing Group. 2012.
CHOO, C. W.; DETLOR, B.; TURNBULL, D. Information seeking on the Web: An integrated model of browsing and searching. First monday, v. 5, n. 2, 2000.
COUTER, S.; FISHER, E. Mobile social networking: An information grounds perspective. In: Hawaii International Conference on System Sciences. Anais... IEEE, 2008.
DERVIN, B. Sense-making theory and practice: an overview of user interests in knowledge seeking and use. Journal of knowledge management, v. 2, n. 2, p. 36-46, 1998.
ELLIS, D. A behavioural approach to information retrieval system design. Journal of documentation, v. 45, n. 3, p. 171-212, 1989.
ELLISON, Nicole B. The benefits of Facebook “friends:” Social capital and college students’ use of online social network sites. Journal of Computer-Mediated Communication, v. 12, n. 4, p. 1143-1168, 2007.
FISHER, K.; NAUMER, M. Information grounds: Theoretical basis and empirical findings on information flow in social settings. Information Science and Knowledge Management, v. 8, p 93-111. 2006.
FORSYTHE, D.; BUCHANAN, B.; OSHEROFF, J.; MILLER, R. Expanding the concept of medical information: An observational study of physicians’ information needs. Computers and Biomedical Research, v. 25, n.2, p. 181–200. 1992.
JOHNSON, J. D. Cancer-related information seeking. Cresskill, Hampton Press. 1997.
KRIKELAS, J. Information-seeking behavior: patterns and concepts. Drexel Library Quarterly, v.19, n. 2, p 5–20. 1983.
KOZINETS, R. The field behind the screen: using netnography for marketing research in online communities. 2001. Disponível em: http://www.nyu.edu/pages/classes/bkg/methods/netnography.pdf. Acesso em 10/06/2014.
MICHEL, M. A. Metodologia e Pesquisa Científica em Ciências Sociais. 2ª ed. São Paulo. Ed. Atlas. 2009.
MISLOVE, A.; MARCON, M.; GUMMADI, K. P.; DRUSCHEL, P., BHATTACHERJEE, B. Measurement and analysis of online social networks. In: Proceedings of the 7th ACM SIGCOMM conference on Internet measurement. Anais... ACM, 2007.
MORGAN, C. T.; KING, R. A. Introduction to psychology, 4th ed. New York: McGraw-Hill. 1971.
MOURA, M. A. Leitor-bibliotecário: interpretação, memória e as contradições da subjetividade. Perspectivas em ciência da informação, v. 9, n. 2, 2004.
O’CONNOR, J. Some questions concerning “information need.” American Documentation, v.19, n.2, p. 200–203. 1968.
REYNOLDS, I. Navigating the Modern Music Industry: From Production to Distribution. 2014. Trabalho de Graduação (Bacharelado em Ciências das Artes e Estudos Midiáticos). Ohio University. Ohio, 2014.
SILVEIRA, M. M.; ODDONE, N. Necessidades e comportamento informacional: conceituação e modelos. Ciência da Informação, v. 36, n. 2, p. 118-127, 2007.
SANTINI, R. M.; SOUZA, R. F. Recuperação da informação de música e a Ciência da Informação: tendências e desafios de pesquisa. XIII Encontro Nacional de Pesquisa em Ciência da Informação. Anais... Salvador, 2007.
TAYLOR, R. S. The process of asking questions. Journal of the American Society for Information Science, v. 13, n. 1, p. 391–396. 1962.
TAYLOR, R. S. Question-negotiation and information seeking in libraries. College and Research, v. 29, n. 3. 1968. Libraries, 29, 178–194.
VACCARO, V.; COHN, D. The evolution of business models and marketing strategies in the music industry. International Journal on Media Management, v. 6, n. 1-2, p. 46-58. 2004.
WILSON, T. D. On user studies and information needs. Journal of documentation, v. 37, n. 1, p. 3-15, 1981.
WILSON, T. D. Information behaviour: an interdisciplinary perspective. Information Processing & Management, v. 33, n. 4, p. 551-572, 1997.
WILSON, T. D. Human information behavior. Informing science, v. 3, n. 2, p. 49-56, 2000.
WISNIK, J. M. O som e o sentido: uma outra história das músicas. 2 ed. Companhia das Letras. São Paulo, 1999.
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish with this journal agree to the following terms:
- The Author retains copyright in the Work, where the term “Work” shall include all digital objects that may result in subsequent electronic publication or distribution.
- Upon acceptance of the Work, the author shall grant to the Publisher the right of first publication of the Work.
- The Author shall grant to the Publisher and its agents the nonexclusive perpetual right and license to publish, archive, and make accessible the Work in whole or in part in all forms of media now or hereafter known under a Creative Commons Attribution 4.0 International License or its equivalent, which, for the avoidance of doubt, allows others to copy, distribute, and transmit the Work under the following conditions:
- Attribution—other users must attribute the Work in the manner specified by the author as indicated on the journal Web site;
- The Author is able to enter into separate, additional contractual arrangements for the nonexclusive distribution of the journal's published version of the Work (e.g., post it to an institutional repository or publish it in a book), as long as there is provided in the document an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post online a prepublication manuscript (but not the Publisher’s final formatted PDF version of the Work) in institutional repositories or on their Websites prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work. Any such posting made before acceptance and publication of the Work shall be updated upon publication to include a reference to the Publisher-assigned DOI (Digital Object Identifier) and a link to the online abstract for the final published Work in the Journal.
- Upon Publisher’s request, the Author agrees to furnish promptly to Publisher, at the Author’s own expense, written evidence of the permissions, licenses, and consents for use of third-party material included within the Work, except as determined by Publisher to be covered by the principles of Fair Use.
- The Author represents and warrants that:
- the Work is the Author’s original work;
- the Author has not transferred, and will not transfer, exclusive rights in the Work to any third party;
- the Work is not pending review or under consideration by another publisher;
- the Work has not previously been published;
- the Work contains no misrepresentation or infringement of the Work or property of other authors or third parties; and
- the Work contains no libel, invasion of privacy, or other unlawful matter.
- The Author agrees to indemnify and hold Publisher harmless from Author’s breach of the representations and warranties contained in Paragraph 6 above, as well as any claim or proceeding relating to Publisher’s use and publication of any content contained in the Work, including third-party content.
Revised 7/16/2018. Revision Description: Removed outdated link.