Evaluating informational behaviour of users of the page “com açucar, com afeto” on Facebook

Authors

  • Celio Andrade Santana Universidade Federal de Pernambuco – UFPE http://orcid.org/0000-0003-0398-3172
  • Steffane Ramires Lima Universidade Federal de Pernambuco – UFPE
  • Tatianna Lacerda Dias Universidade Federal de Pernambuco – UFPE
  • Chriz Taine Silva Universidade Federal de Pernambuco – UFPE

DOI:

https://doi.org/10.5195/biblios.2016.282

Keywords:

Facebook, Information behavior, Wilson model

Abstract

This research presents the evaluation of information behaviour of users in the page “Com Açucar, Com Afeto” on Facebook. This page is focused on Brazilian popular music (MPB) and the interaction between the users occurs through Facebook posts. To identify the information behaviour of the users in this page, we had assessed a total of 120 posts and elements such as "like", "share" and “comments” from each one of these posts in one-day interval and also we had interviewed 15 users to collect data about information needs on the page. The data collection was based on the qualitative method netnography from the analysis of user behaviour and we conducted interviews to collect complementary data. The collected data were analyzed based on the information behavior model developed by Tom Wilson. The results show that users looking for the group to meet cognitive and psychological information needs enabled by music and this behaviour are augmented when they belong to social groups (network).

Author Biographies

Celio Andrade Santana, Universidade Federal de Pernambuco – UFPE

Professor no Departamento de Ciência da Informação da Universidade Federal de Pernambuco – UFPE.

Steffane Ramires Lima, Universidade Federal de Pernambuco – UFPE

Bacharel em Gestão da Informação pela Universidade Federal de Pernambuco – UFPE.

Tatianna Lacerda Dias, Universidade Federal de Pernambuco – UFPE

Bacharel em Gestão da Informação pela Universidade Federal de Pernambuco – UFPE.

Chriz Taine Silva, Universidade Federal de Pernambuco – UFPE

Bacharel em Gestão da Informação pela Universidade Federal de Pernambuco – UFPE.

References

BARROS, C. Representação da informação musical: subsídios para recuperação da informação em registros sonoros e partituras no contexto educacional e de pesquisa. Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação, v. 17, n. 35, 2012.

BIRCH, N. Birth of the Backyard Business: The Impact of Technology on Creative Industries. GRIN, Verlag. 2014.

BRITTAIN, J. M. Information and its users: A review with special reference to the social sciences. NewYork, Wiley-Interscience. 1970.

CASE, D. Looking for information: A survey of research on information seeking, needs, and behavior, 3rd ed. Bingley: Emerald Publishing Group. 2012.

CHOO, C. W.; DETLOR, B.; TURNBULL, D. Information seeking on the Web: An integrated model of browsing and searching. First monday, v. 5, n. 2, 2000.

COUTER, S.; FISHER, E. Mobile social networking: An information grounds perspective. In: Hawaii International Conference on System Sciences. Anais... IEEE, 2008.

DERVIN, B. Sense-making theory and practice: an overview of user interests in knowledge seeking and use. Journal of knowledge management, v. 2, n. 2, p. 36-46, 1998.

ELLIS, D. A behavioural approach to information retrieval system design. Journal of documentation, v. 45, n. 3, p. 171-212, 1989.

ELLISON, Nicole B. The benefits of Facebook “friends:” Social capital and college students’ use of online social network sites. Journal of Computer-Mediated Communication, v. 12, n. 4, p. 1143-1168, 2007.

FISHER, K.; NAUMER, M. Information grounds: Theoretical basis and empirical findings on information flow in social settings. Information Science and Knowledge Management, v. 8, p 93-111. 2006.

FORSYTHE, D.; BUCHANAN, B.; OSHEROFF, J.; MILLER, R. Expanding the concept of medical information: An observational study of physicians’ information needs. Computers and Biomedical Research, v. 25, n.2, p. 181–200. 1992.

JOHNSON, J. D. Cancer-related information seeking. Cresskill, Hampton Press. 1997.

KRIKELAS, J. Information-seeking behavior: patterns and concepts. Drexel Library Quarterly, v.19, n. 2, p 5–20. 1983.

KOZINETS, R. The field behind the screen: using netnography for marketing research in online communities. 2001. Disponível em: http://www.nyu.edu/pages/classes/bkg/methods/netnography.pdf. Acesso em 10/06/2014.

MICHEL, M. A. Metodologia e Pesquisa Científica em Ciências Sociais. 2ª ed. São Paulo. Ed. Atlas. 2009.

MISLOVE, A.; MARCON, M.; GUMMADI, K. P.; DRUSCHEL, P., BHATTACHERJEE, B. Measurement and analysis of online social networks. In: Proceedings of the 7th ACM SIGCOMM conference on Internet measurement. Anais... ACM, 2007.

MORGAN, C. T.; KING, R. A. Introduction to psychology, 4th ed. New York: McGraw-Hill. 1971.

MOURA, M. A. Leitor-bibliotecário: interpretação, memória e as contradições da subjetividade. Perspectivas em ciência da informação, v. 9, n. 2, 2004.

O’CONNOR, J. Some questions concerning “information need.” American Documentation, v.19, n.2, p. 200–203. 1968.

REYNOLDS, I. Navigating the Modern Music Industry: From Production to Distribution. 2014. Trabalho de Graduação (Bacharelado em Ciências das Artes e Estudos Midiáticos). Ohio University. Ohio, 2014.

SILVEIRA, M. M.; ODDONE, N. Necessidades e comportamento informacional: conceituação e modelos. Ciência da Informação, v. 36, n. 2, p. 118-127, 2007.

SANTINI, R. M.; SOUZA, R. F. Recuperação da informação de música e a Ciência da Informação: tendências e desafios de pesquisa. XIII Encontro Nacional de Pesquisa em Ciência da Informação. Anais... Salvador, 2007.

TAYLOR, R. S. The process of asking questions. Journal of the American Society for Information Science, v. 13, n. 1, p. 391–396. 1962.

TAYLOR, R. S. Question-negotiation and information seeking in libraries. College and Research, v. 29, n. 3. 1968. Libraries, 29, 178–194.

VACCARO, V.; COHN, D. The evolution of business models and marketing strategies in the music industry. International Journal on Media Management, v. 6, n. 1-2, p. 46-58. 2004.

WILSON, T. D. On user studies and information needs. Journal of documentation, v. 37, n. 1, p. 3-15, 1981.

WILSON, T. D. Information behaviour: an interdisciplinary perspective. Information Processing & Management, v. 33, n. 4, p. 551-572, 1997.

WILSON, T. D. Human information behavior. Informing science, v. 3, n. 2, p. 49-56, 2000.

WISNIK, J. M. O som e o sentido: uma outra história das músicas. 2 ed. Companhia das Letras. São Paulo, 1999.

Published

2016-11-21

How to Cite

Santana, C. A., Lima, S. R., Dias, T. L., & Silva, C. T. (2016). Evaluating informational behaviour of users of the page “com açucar, com afeto” on Facebook. Biblios Journal of Librarianship and Information Science, (64), 1–14. https://doi.org/10.5195/biblios.2016.282

Issue

Section

Original